Emergency Services Datasheet

During emergency situations, the ability to communicate is one of the most important functions for a successful operation. Time after time, After Incident Reports (AIR's) express the lack of communication as one of largest obstacles the workers experience.

Partnering with Tactical Satellite, RockBochs is looking to change this. We have developed a robust, self-healing, infrastructure-independent communications conduit to ensure "lack of communication" is never an obstacle to a successful mission. After closely reviewing the "big iron" proprietary products on the market (Cisco, HP, Microsoft, Avaya, etc.), RockBochs decided to utilize open-source software for the majority of the infrastructure. The reasons are as follows:

• Conditions - Providing internet, phone, and fax in the middle of some of the harshest environmental conditions means the equipment MUST work.
• Repair - If our pbx dies, we have no way of calling for support. We require the ability to fix any and all problems that crop up, which is impossible with closed source, proprietary products.
• Flexibility - Not knowing what situation we may run into, we need to ensure our equipment will integrate with the existing infrastructure or other equipment provided by another vendor. With Cisco or Avaya, this is extremely difficult, if not impossible.
• Versatility - Knowing that at any time we can utilize existing computers or servers as needed for additional capacity is extremely valuable. Whether a new filserver needs to be put into service quickly or a new firewall constructed for added capacity, we enjoy the fact that we can utilize any and all equipment (no matter how old) available to complete the mission.

We have been on countless deployments, ranging from the aftermath of Hurricane Katrina/Rita, to wildland fires near the Canadian border. The following are some pictures from various deployments:

We utilize many satellite technologies, including this auto-deploy .75m dish, providing 1mbs download and 256k upload.

We generally deploy several military-grade masts to provide a mesh canopy over the incident. We employ directional antennas for backhaul as well as omni-directional antennas to provide localized wireless signal. Thanks to the powerful Motorola Mesh Enabled Architecture (MEA), we can extend our coverage for miles.

From our command trailer, we can monitor and maintain our entire wireless and wired network.